Talent Practice Manager KSA - AstroLabs Talent

Job description

ABOUT ASTROLABS 🚀 At AstroLabs our purpose is to create a thriving digital and technology ecosystem in the MENA region

AstroLabs is a technology ecosystem builder that enables the growth of talent, companies, and innovation capabilities on a regional level. With 10 years of active building in MENA and a vibrant community across 3 coworking spaces in the UAE & KSA, AstroLabs is MENA’s trusted partner in solving the innovation challenges of tomorrow by navigating the technology landscapes of today.

Partnering with key industry shapers including governmental entities, corporates, and the entrepreneurial ecosystem, AstroLabs designs and facilitates digital transformations through business setup and market entry operations, effective upskilling programs for emerging & established teams, as well as a value-focused talent recruitment practice.

We are ambitious, we take ownership, and are committed to excellence.

If you are a high-performing, driven individual then we would love for you to join us on our mission.


THE ROLE

AstroLabs Talent is a full-suite solution for recruiting and upskilling digital teams. Our specialized talent team has placed superstar talent in roles spanning from performance marketing to data science. We have ambitious growth plans and we're looking for the right people to join us and make it happen! This is your chance to be part of building the future of our region.

The purpose of this position is to retain and grow our portfolio of clients by creating best-in-class talent strategies with exceptional customer experience across all touchpoints.

In this role you will:

  • Manage and improve all commercial agreements within our portfolio

  • Conduct customer discoveries to understand and capture hiring challenges and goals

  • Act as a talent advisor and provide a consultative approach to create scalable recruitment solutions for our partners.

  • Create talent strategies and hiring plans for our portfolio of customers to create high value add and maximize revenue potential

  • Constantly seek ways to improve the customer experience and develop long-term relationships

  • Seek out 360 feedback and regular service level reviews with each client. Meet with clients at least once per month and do annual talent audits

  • Measure success by real value-added and outcomes such as reduction in time-to-hire, exceptional candidate feedback, and increase in retention rates

  • Manage an exceptional team of Talent Sourcers and Consultants

  • Help them with prioritization and time management to ensure timely execution and delivery of all hiring requirements for clients

  • Coach, develop, and grow the team to get 1% better every day

  • Drive impact, results, and revenue

Job requirements

  • Previous experience in talent acquisition, talent management, or people roles. Ideally, you’ll have experience building digital and tech teams for a variety of companies including, scaling startups and corporates going through digital transformation
  • 5-7 years of experience in tech recruitment, agency or in-house

  • Customer- obsessive mindset

  • Proven experience managing teams to success

  • Experienced in analysing and generating data, reports, KPIs, and conversion rates

  • Excellent interpersonal and networking skills, a natural “people person” with drive, enthusiasm, and a serious ‘make it happen’ attitude. You love talking to people. You articulate yourself well externally as one of the primary faces of the company to the customer.

  • Excellent English verbal and written communication skills

  • Strong organizational skills with the ability to own projects from start to finish.

  • Meticulous, organized, and highly skilled at prioritization. Relentlessly focused on

  • The ability to create strong long-lasting relationships with our partners and give an unparalleled customer experience with full transparency and speed


WHAT YOU WILL GET

  • You will have the opportunity to lead an exponential growth journey for a validated business unit and high-potential team

  • You will be the trusted talent advisor for companies expanding into KSA You will join a community of like-minded, problem solvers who want to have a lasting impact

  • You will get exposure to some of the most innovative companies and startups in the MENA region

  • You will be surrounded by people who value growth and personal development